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Terms of Use for the HITS App Series

Version 2.0 | As of: February 2026

1. Scope and Provider

These Terms of Use govern the use of the applications in the HITS App Series (hereinafter “App”) by consumers (§ 13 BGB) and entrepreneurs (§ 14 BGB).

Provider of the App:
 PF IT Consult GmbH
 Carl-Reichstein-Straße 1
 14770 Brandenburg an der Havel
E-Mail: info@pfitconsult.de

Deviating terms and conditions of the user shall not apply unless the provider expressly agrees to their validity in writing.

2. Subject of the Agreement

The provider provides the user with an app-based software solution for inventory and maintenance management.

  • The App can be used locally.
  • For paid licenses, cloud and synchronization functions are available.

Provision:
The App is licensed, not sold, to the user for use. Cloud and synchronization functions are provided as Software-as-a-Service (SaaS). No acquisition of ownership rights to the software takes place. Updates, patches, and new versions are part of the provision.

3. User Groups (B2C / B2B)

These Terms of Use apply equally to private users (B2C) and business users (B2B). Certain regulations (e.g., limitation of liability, data processing, jurisdiction) apply exclusively to entrepreneurs and are marked accordingly.

4. Free Use / Trial Version

The App can be used free of charge with limited functionality. Free use is primarily for testing and evaluation purposes and specifically does not include any claim to:

  • Permanent cloud storage
  • Synchronization between end devices
  • Availability of specific functions
  • Support or data recovery

The provider reserves the right to change or discontinue the functional scope of the free version at any time.

5. Paid Services and Licenses

5.1 License Models

The provider offers the following paid licenses:

Starter License

  • Web access
  • Synchronization between end devices
  • Up to 3 users
  • Up to 300 inventory items
  • Barcode scanning
  • Processes/Transactions
  • Import / Export

Professional License

  • All functions of the Starter License
  • Unlimited inventory items
  • Unlimited users
  • Extended print, NFC, and QR functions
  • Push notifications
  • Custom reports/evaluations
  • Prioritized support

Access to the FAQ AI Chatbot is available in both licenses.

5.2 Billing

Billing takes place either:

  • Via in-app purchases in the respective App Store, or
  • Via a separate contract / acceptance of an offer with the provider.

For in-app purchases, the terms and conditions of the respective App Store operator apply additionally. Cancellations of in-app subscriptions must be made via the respective store.

Notice for consumers: Right of withdrawal according to § 355 BGB: 14 days for online contracts. The right of withdrawal expires prematurely if the provider has begun performance of the contract after the consumer has given express consent and simultaneously confirmed their knowledge that they lose their right of withdrawal upon commencement of the contract execution.

6. Registration and User Account

To use paid functions, the creation of a user account is required. The user is obliged to provide truthful information and to treat their access data confidentially. The user is responsible for all activities that occur via their account. The user is encouraged to change passwords regularly and after security incidents.

7. Cloud Services and Data Processing

When using cloud and synchronization functions, data is stored on the provider’s servers in Germany. Detailed information can be found in our Privacy Policy.

7.1 Entrepreneurs (B2B)

If entrepreneurs use the cloud functions, the provider processes personal data on behalf of the entrepreneur. For this purpose, the Data Processing Agreement (DPA) pursuant to Art. 28 GDPR applies additionally and is an integral part of the contractual relationship for business customers. Data is stored encrypted on the provider’s servers in Germany. The business is the “Controller,” and PF IT Consult is the “Processor.”

7.2 Consumers (B2C)

For consumers, data processing is carried out under the provider’s own responsibility in accordance with the Privacy Policy.

8. Third-Party Services

The App uses third-party services, in particular:

  • App Stores (Apple / Google) for distribution and billing.
  • Push notification and technical stability services.

Liability: The provider assumes no responsibility for the content or services of third parties. Use is at the user’s own risk.

9. AI-Based Features

The integrated AI chatbot is for general support purposes only. It does not constitute legal, tax, or safety-related advice. No guarantee is given for the accuracy, completeness, or up-to-dateness of the responses. The user is advised not to enter any sensitive or personal data of third parties into the AI chatbot.

10. Rights of Use

The provider grants the user a simple, non-transferable right of use for the App, limited to the duration of the contract. Any transfer, reproduction, decompilation, or abusive use is prohibited.

11. Availability and Modifications

The provider endeavors to ensure high availability of the App but does not owe uninterrupted use. The provider is entitled to adapt, further develop, or discontinue functions, provided this is reasonable for the user. Significant changes will be announced in a timely manner.

12. Liability

12.1 Consumers

Statutory liability regulations apply.

12.2 Entrepreneurs

For entrepreneurs, the provider is liable only:

  • In cases of intent and gross negligence.
  • For the violation of essential contractual obligations, limited to the typical contractual damage.

The user is obliged to perform regular data backups (exports). The provider’s liability for data loss is limited to the restoration effort that would have been incurred with regular, risk-appropriate data backups by the user.

13. Term and Termination

The contract runs for the duration of the respective license. The right to extraordinary termination for good cause remains unaffected.

14. Jurisdiction and Law (B2B only)

For entrepreneurs, the exclusive place of jurisdiction is the registered office of PF IT Consult GmbH. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

15. Miscellaneous (Severability)

Should individual provisions be invalid, the validity of the remaining provisions shall remain unaffected. In place of the invalid provision, the relevant statutory regulations shall apply. These Terms of Use are supplemented by the Privacy Policy and – in the case of entrepreneurs – by the DPA.

16. Contact

PF IT Consult GmbH https://www.pfitconsult.de/contact/