Using the HITS maintenance manager, necessary service and maintenance work as well as inspection procedures on stored items (inventory items / assets) can be created from the HITS inventory manager.
For this purpose, checklists and cycles are linked to one-off or periodic tasks.
In addition, the maintenance manager can be linked to a HITS helpdesk project.
The helpdesk functionality includes
The maintenance manager allows you to manage tasks assigned to the individual inventory. These include, among others:
You have the option of using templates you have created yourself, logging services (with document upload and personal signature) and invoicing.
In the event of errors, you can store repetitions and, in the case of cyclical appointments, a new appointment is generated after completion of the current work.
The individual tasks and appointments can be displayed in an overview for resource planning, for example, and filtered according to various criteria.
In a short time, a lot of entries come together. To avoid losing the overview, you can colour-code the checklists, templates and tasks or provide them with additional attributes (tags). Of course, you can also use these tags for filtering.
The maintenance planner has several interfaces out of the box. These include seamless integration into the HITS inventory manager so that tasks can be assigned to the inventory. They can then also be clearly displayed per inventory.
Furthermore, there are interfaces for monitoring applications such as checkmk, so tasks can be generated from error states of the monitoring software.
Furthermore, a separate HITS Cloud instance can be linked in the maintenance manager. This can be used to store and manage any documents/files. These can be, for example, instructions or test protocols. At the same time, all office documents are duplicated as PDFs (searchable) in archive format.
Would you like to learn more about the HITS Maintenance Manager? Then simply contact us.
We are also happy to receive requests and suggestions for improvements for the next updates at firstname.lastname@example.org
You can download the app free of charge here…